Responsible Gaming Policy
For us, it is important that your experience on our platform remains entertaining and safe. We recognize that gambling can have negative consequences for some individuals, and we are dedicated to promoting responsible gaming and providing support to our users. This policy outlines our commitment to player well-being and the tools we make available.
Age Restriction and Protection of Minors (18+)
It is strictly forbidden for persons under 18 years of age to use our services. We perform identity checks to verify the age of all our users. We encourage parents to install filtering software to restrict minors' access to gaming sites on shared household devices.
Principles of Safe Gaming
Responsible gaming is about maintaining control. We recommend the following principles:
- Never consider gambling as a way to earn money.
- Only gamble with amounts you can afford to lose.
- Keep an eye on the time you spend on the platform.
- Never try to win back what you have lost.
- Do not gamble if you are under the influence of alcohol or feel emotionally unstable.
Self-Control Tools
We offer a range of tools to help you manage your activity:
Deposit and Loss Limits
You can set daily, weekly, or monthly limits on how much you can deposit or lose. Once the limit is reached, the system will block further transactions until the period has expired.
Session limits and breaks
You can set reminders or limits for your playing time per session. If you need a break, you can request a temporary "time-out" ranging from 24 hours to 30 days.
Self-exclusion
If you believe your gaming has become problematic, we offer the option of self-exclusion. This will close your account permanently or for a longer fixed period. During this period, we will not send you any marketing, and you will not be able to reopen your account.
Warning signs of gambling problems
Be aware of the following signs:
- You spend more time and money on gambling than planned.
- Gambling negatively affects your work or personal relationships.
- You lie to family and friends about your gambling habits.
- You feel irritation or restlessness when you are not gambling.
Seek professional help
If you or someone you know has gambling problems, independent organizations in Denmark offer free and anonymous advice. We recommend seeking professional support if you feel control is lost. You can also consider registration in the national register of voluntarily excluded players.
Monitoring and training
Our staff are trained to recognize signs of problematic gambling behavior and are instructed to act accordingly. We continuously monitor our systems to ensure that our responsible gambling tools function correctly and effectively.
Policy updates
This policy is regularly reviewed to ensure compliance with the highest standards of player protection and the applicable regulations in Denmark.