Privacy Policy and Data Protection

We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal data when you visit our platform, and tells you about your rights and how the law protects you in Denmark. Our goal is to ensure full transparency regarding our data processing activities.

Categories of data we collect

Identity and contact information

This includes information such as your name, email address, phone number, and date of birth. Collection of date of birth is necessary to confirm that you are over 18 years of age.

Technical usage data

We collect information about your IP address, login data, browser type and version, time zone setting, operating system and platform, and other technologies on the devices you use to access this website.

Transaction and communication data

We collect data about your activities on the platform, including transaction history and records of your correspondence with our support team.

Legal basis for processing

We only process your data when there is a legal basis for it. This typically includes:

  • Fulfillment of a contract with you.
  • Compliance with legal obligations in Denmark.
  • Protection of legitimate interests, provided that your rights are not overridden.
  • Your explicit consent for specific purposes.

How we use your information

We use your information for the following purposes:

  • Administering and protecting your user account.
  • Providing customer support and responding to inquiries.
  • Analysis of usage patterns to improve our technical services.
  • Compliance with security standards and prevention of misuse.
  • Communication regarding important platform updates.

Data retention

We only retain your personal data for as long as necessary to fulfill the purposes for which we collected them, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer necessary, it will be securely deleted or anonymized.

Sharing of information

We do not sell your personal data to third parties. We may share your data with trusted service providers (data processors) who assist us with technical operations and analysis, provided they comply with strict confidentiality agreements and data protection standards.

International transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that they are afforded a similar degree of protection by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Security measures

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner. Although we do our best to protect your data, no transmission over the internet can be guaranteed to be 100% secure.

Your rights as a user

Under data protection legislation, you have rights regarding your personal data. This includes the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. If you wish to exercise these rights, please contact us at [email protected].

Changes to this policy

We continuously update this policy to ensure it reflects our current practices and legal requirements. The latest version will always be available on our website.

🇬🇧 English